Quality and service improvement tools | NHS
This resource is a comprehensive collection of proven quality and service improvement tools, theories and techniques that can be applied to a wide variety of situations.
You can search the collection alphabetically for a specific tool (scroll down for this). Alternatively, you can browse groups of tools using five categories:
| Stage of Project | tools that are relevant to implementing a service improvement project. |
| Type of Task | tools associated with addressing specific tasks. |
| Type of Approach | tools linked to a specific approach, e.g. Lean, Six Sigma, analytical tools etc. |
| Seven Ways to No Delays | ways to improve patient flow and design delay-free services in order to achieve better patient care. |
| Patient Pathways | tools that relate to the seven stages of the patient pathway. |
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Quality and service improvement tools | NHS
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